EU Operations Co-ordinator


The Role

Are you an excellent organiser and communicator, who loves getting a job over the finish line for a client? If so, you could be the person we are looking for to help keep our clients’ supply chains moving smoothly.

This role in our European Centre of Excellence will predominantly focus on developing and growing our EU FCL and Groupage activity – a great opportunity to build a bright future for both our clients and your career, and a chance to be a key player in EU freight operations at a time when it’s never more needed.

Previous experience in a freight operations role is preferred, but what’s most important to us is to find someone who has strong organisational skills, great attention to detail and an ability to build rapport with both clients’ and suppliers.

The Day-to-Day

In this role you will need to enjoy working closely with customers to deliver high service levels, as well as working with suppliers to establish competitive rates. Some of the daily tasks will include:

  • Receiving jobs and liaising with customers
  • Liaising with suppliers, overseas agents, European hauliers etc.
  • Providing daily transport solutions for our ever-growing import/export client base
  • Selecting suitable suppliers ensuring that price and service are appropriate to our customers’ requirements.
  • Negotiating rates and providing client quotations
  • Raising invoices in timely manner
  • Dealing with European Origins – Spain, Italy, Portugal, Germany & Poland
  • Managing FTL, LTL movements, import and export
  • Contacting clients daily making sure they are fully updated throughout the job process.
  • Undertaking duties other than your normal office duties from time to time.
  • Undertaking all duties with reference to Authorised Economic Operator (AEO) procedures and work instructions.

The Person

Essential skills needed for this role include:

  • Good phone manner
  • Confident
  • Work well as part of small team
  • Basic IT knowledge

Preferred skills for this role include:

  • Experience of Cargowise One (CW1).

The Need-to-Knows

Reporting to: Forwarding Team Leader & Office Manager

Location: Plymouth

Working hours: Full time 37.5hrs (Start and finish times negotiable)

The Package

  • Competitive salary
  • Annual bonus scheme
  • Flexible and family friendly working policies
  • Up to 8% Pension contributions
  • Life assurance 4x salary
  • 25 days holiday
  • Health cashback plan
  • Discounted gym memberships
  • Employee assistance programme
  • Discount at over 250 retailers
  • Membership of the Matthew Good Foundation
  • Employee referral scheme with cash reward of £350
  • Priority lane for internal recruitment – be the first to hear and apply about new roles

About the Company

Good Logistics is an award-winning freight forwarder and logistics provider, providing shipping solutions to small medium and large growing companies. Established for many generations and steeped in maritime history, the key to our success is not just our industry knowledge but our highly skilled and experienced people, who are dedicated to providing a first-class service to our customers.

With offices strategically positioned at major ports throughout the UK, as well as internationally in the USA and Turkey, the business boasts a diverse team of over 270 employees and a forecast turnover of £128 million in 2021.

Career progression and development of our people is key to our continuous growth and success. At Good Logistics, we ensure our employees have access to development opportunities through our structured learning and development agenda, and ensure skill sets and career aspirations continually evolve, along with a focused people strategy that supports employee engagement.

Our recruitment process

All candidates that are short listed for an opportunity at Good Logistics will be invited to complete an employee profiling process in the first instance prior to being invited for an interview in person with local office management.

Ready to Apply?

If you would like to apply for this exciting opportunity, please fill the form in below to apply online. You are also welcome to contact us at any time to discuss further details of the role or the business, please feel free to contact a member of the HR team on or explore more at

Explore our employee community

What we offer

Find out more about our comprehensive pay and benefits package

Careers at Good Logistics

Find out more about how we can help you advance your career


Discover the opportunity for you on one of our growing teams

Apply Online

Apply job
Maximum upload size: 5MB