EU Customs

Let us make the challenging tasks, easy.

Want to import / export goods from Europe and don’t know how to tackle the customs requirements? At Good Logistics, we understand that the constant changes to customs and import documentation can be disruptive, that is why we are here to solve your issues. Our knowledgeable EU Customs Team have vast experience dealing with customs clearance, for a variety of cargo types and commodity codes. We can handle the customs procedures in-house for imports and exports for businesses of any size.

We have expanded our Customs Team to tackle all changes, due to Brexit and updates to Import Controls. Employee training programmes and constant developments in our digital technology ensure that we are equipped to meet your needs, whatever the situation.

Talk to us more about EU custom services

“Our fantastic and agile customs team are equipped to provide all our customers with support, expert knowledge and guidance. Our rapidly growing team continue to go from strength to strength, ensuring all our customers’ needs are met.”

Michael McGaughey
EU Brokerage Team Leader

EU Customs Services

  • Full coverage of Europe
    • customs clearance for the entirety of Europe, for imports and exports
  • Online customs declarations portal – for complete access and control
  • AEO certified – for fewer Checks, priority checks and fast-tracked clearance
  • Duty relief applications and processing – see if you should be paying less
    • IPR – Inward Processing Relief
    • OSR – Onward Supply Relief
    • RGR – Returned Goods Relief
    • TA – Temporary Admission
    • FC – Free Circulation
  • CFSP – Customs Freight Simplified Procedure – for faster clearance and cash flow control
  • SAD C88 – Home Use Entries
  • Direct Links to Chief and CDS
    Badges at all main UK ports (and airports)
  • Strategic reviews – audits to verify tariff classification, adhere with HMRC regulations and identify any possible duty overpayments
  • T1 – ability to raise T1 documents where required
  • GVMS – able to generate GMR for movement of goods, where we control the freight
  • Clearances through both Inventory and Non-Inventory linked Ports

Trust our trained Professionals

To ensure that your important customs requirements are met with the minimum of fuss, we have a 50+ strong team of experienced individuals. We continually invest in the best technology, processes and training to ensure our workforce has the best skills to tackle all the latest customs requirements, no matter the business’ size.

Wherever you’re located, we’ve got you covered

No matter your location in Europe, we are equipped to handle the smooth movement of goods to and from any location in the world. We can take care of all different kinds of cargo and commodity codes, handling tens of thousands of declarations annually. In just one year of the EU Team expanding, they completed over a huge 100,000 declarations, a fantastic achievement.

Save time with our digital software

Our exciting developments in technology mean that we can offer access to a range of digital customs services, from completely automated systems to our bespoke data entry portal – a system that enables customers to submit their clearance instructions and upload all relevant commercial documents, saving time and ensuring accuracy on each clearance.

Accredited and efficient

Good Logistics holds AEO accreditation, which means that you can be assured we are a safe, reliable and quality customs partner. You can shorten your lead times by using us, as we can fast-track your consignments through customs clearance controls.

Confused by constant customs changes?

With Brexit, updates to Import controls and changes to Commodity codes, we understand that Customs can be frustrating and time consuming. Let us take the weight off your shoulders and solve these issues for you. Our experience and knowledge make us experts at handling any changes to regulations. You can keep up to date with all the test Import Controls and changes to Commodity codes in our recent blogs.

“We have used the services of the John Good Logistics team for a number of years and they have always gone above and beyond to meet our requirements. With a proactive can do attitude they have supported us through the Brexit process and ensured we have met our customer needs.”


“We have been partnering with John Good Logistics for over 10 years. They have always provided a proactive and consultative approach to the management of our supply chain; we would certainly recommend their services.”

First Line

“We have worked with John Good Logistics since we began trading in the UK, their service as been reliable throughout, and the staff always happy to help”

Chris Cordingley

Giti Tyres

“The professionalism of the team at John Good Logistics has been displayed at every opportunity presented.”


“Their knowledge, skill and commitment, plus their enthusiastic attention to our business needs is always exceptional and considering how complex and demanding we are as a business, with our variety of different products, they do a thoroughly professional job for us.”

Chris Thompson

Head of Procurement – Indirect Purchases, Marshalls Plc

“What we love about Good Logistics is the personal touch they provide – it is like they are part of our team.”

Other logistics services you may be interested in

We also offer other logistics solutions designed to help you make moving your goods from Point A to Point B a breeze.

EU Groupage

EU Short sea

EU Road freight


Warehousing and Distribution

Frequently asked questions

How can I benefit from EU Customs?

Customs clearance can be daunting for any business, especially when you have many other high priorities. With the constant changes due to Brexit, such as Import Controls and Commodity changes, it can be hard to know exactly what is required when importing and exporting goods.

Due to this, we recommend that you use a partner you can trust. Good Logistics have a very strong and experienced EU Customs team, who are trained to tackle customs, no matter the business size, in Europe. By using us, we will take the strain off your shoulders, by sorting out the customs documentation and processes required. That way, you can focus on your priorities without extra stress.

What if I need customs clearance from outside of Europe?

We provide customs services for any location in the world. For more information on this, please visit our main Customs Clearance page.

How have Commodity Codes and Import Controls changed since 01/01/22?

Updates to Import Controls and Commodity codes have changed since 01/01/22 and will continue to change over the course of the year.

Although Good Logistics are well prepped for these changes, it is important our customers are aware of what is happening and prepare / act accordingly. If our customers do not give us the correct information in advance, this could cause delays to your shipments.

To read about these changes, please visit the blogs section on our website.

You can also subscribe to our emails, so you are kept up to date with the latest changes.

How can I avoid delays from European countries?

To avoid possible delays, we ask our customers to make sure that they have all the relevant documentation ready:

  • Correct trailer number
  • Number of packages
  • Correct UK port of arrival
  • Name of ferry operator
  • Commodity code

For further information on this, please contact our customs team for assistance

Do you import goods subject to sanitary and phytosanitary controls from the EU?

We do, yes, given that the goods have the necessary certifications.

You can read more about the requirements, in our blog, or contact our customs team for more information: