Freight Forwarding Services

International cargo, transported with ease

Whether you are dealing with international import and export freight forwarding for the first time or trying to find efficiencies in your current supply chain, our personal account managers pride themselves on offering valuable industry advice, with an international network across 42 countries and a track record of delivering successful multi-modal freight forwarding services for our partner’s Clients.

We are proud to be one of the oldest freight forwarding companies in the UK. We had a freight forwarding department even before Felixstowe’s container port was even built so you can be sure we know the forwarding industry inside out because we have been leading the way from the very start.

Talk to us more about freight forwarding services

Sea freight

Freight forwarding by sea is by far the most common and cost-effective way of transporting your goods internationally via ocean or short sea.

We offer a complete service including FCL, LCL, reefer, RORO and dry bulk. Let our team of expert freight forwarders guide the way and find the most suitable and cost-efficient route for your cargo needs.

Air freight

Do you need the safest and fastest method of transportation for your cargo whilst ensuring that it is delivered on time and in perfect condition? Do you want an expert to help you decide on the best of the various air freight options available? Well, with help from your personal freight forwarding expert at Good Logistics, we guarantee that you’ll soon be flying high!

Road freight

Whether you need to get your containers from port to destination or are importing/exporting your cargo across Europe by road, we have a complete and flexible range of road freight forwarding services and an extensive network of reliable transportation partners across Europe.


Do you require an expert to help you get your large-scale project off the ground? The expert freight forwarders in our project cargo department are well-known for their track record of delivering successful end-to-end project management tailored to clients’ needs, with freight forwarding specialists in moving complex shipments and oversized cargo.


If you don’t have enough goods or cargo to fill a container or a truck but you still want to get moving and reap the benefits of FCL or FTL logistics, sharing space may be the solution. Our freight forwarding experts can manage worldwide LCL (less than container load) and LTL (less than truckload) transport and we have specialist departments in Turkey LCL and European Road Freight.

Other logistics services you may be interested in

Besides freight forwarding, we also offer other logistics solutions designed to help you make moving your goods from Point A to Point B a breeze.

Industry Sector


Warehousing and Distribution

Frequently asked questions

What are freight forwarders?

A freight forwarder organises the movement of goods around the world on behalf of an organisation or individual. Although this sounds simple enough, in reality getting goods from A to B can be a complicated process. Therefore, it is the role of a freight forwarder to simplify and streamline this process as much as possible, making international shipping a painless experience

Freight forwarders do not necessarily own the vessels that transport cargo. Freight companies that don’t own any vessels are known as non-vessel operating common carriers (NVOCC), but essentially the service is the same.

Freight forwarders work with various sea carriers, air carriers, rail carriers, road carriers, and other services to transport goods, taking responsibility for the goods and dealing with issues relating to logistics and documentation. Freight forwarding companies often offer numerous additional services for a smooth and seamless process that can deliver goods right up to their final point of sale.

If you’ve got goods to move, we’ve got five good reasons why you should consider using a reputable freight forwarding company. Find out more in our blog: What is a freight forwarder and does your business need one?

Where does Good Logistics ship to?

As an experienced international freight forwarding specialist, we offer worldwide shipping and freight forwarding services. Whether you are importing to or exporting from the UK, our expert freight forwarders will make the process of moving your goods simple and stress-free, wherever they need to be.

Does Good Logistics offer port centric logistics?

Good Logistics has warehouses at shipping and container ports in Hull, Felixstowe, Ipswich and Liverpool, plus a facility at Heathrow Airport dedicated to air freight logistics. Our warehouse facilities will collaborate with our freight forwarding department to provide a complete port-centric solution for your business.

As a leading and widely trusted freight forwarding company in the UK, we always prioritise our clients’ comfort and convenience. Our Felixstowe warehouse is perfectly placed to handle freight arriving at the UK’s largest container port and is ideally situated for the swift transfer of goods from the quayside to the rack. Our convenient location also means that customers can save money by avoiding expensive quay rent and demurrage charges.

Rather than incurring additional charges to bring containers to inland depots, our port-centric solution allows customers to benefit from reduced freight forwarding costs, a more efficient supply chain resulting from shorter lead times, a reduced carbon footprint, and cost-effective logistics and distribution.

Our Felixstowe warehouse is BRC accredited and offers a range of services including storage and distribution, pick & pack, container loading and unloading. Operating the industry-leading CHESS Empircia IT system, which offers automated, real-time task management, and accurate, reliable stock and inventory control across multiple sites, customers can be confident their goods are in safe hands and organised by an industry-leading system that offers complete control and traceability of stock within the business.

Can you offer customs clearance?

Yes, at Good Logistics, as well as handling your freight forwarding operations, our experienced teams can handle the completion of export and import customs formalities (NES customs entry, Intrastat, CFSP Messaging) at all main UK ports. Our teams of freight forwarding specialists and in-house customs experts work together to make sure your consignment flows through the process as quickly as possible. We also offer advice on importation, taxation and clearance procedures, helping to ensure that your consignments clear customs swiftly and efficiently.

Good Logistics is an Authorised Economic Operator or AEO-accredited company, which means our customers can be confident their cargo is always in safe hands. That is because consignments handled by AEOs are fast-tracked through customs controls. When AEO consignments are selected by customs officials for examination or inspection, they receive priority over non-AEOs, ensuring a smoother and more efficient shipping process.

Will I have to pay duty and tax when importing goods from outside the EU?

You have to pay duties and taxes to UK Customs when you buy goods from outside the EU. Once paid, your shipment will be released into the UK.

The amount of UK duty you are required to pay depends on the declared value of the goods and the type of product you are importing. You can check the online tariff at This process can be time-consuming so if you need any advice from an expert freight forwarder, give us a quick call and we will happily provide the relevant information.

When buying goods from outside the EU, the VAT due is calculated on the basis of the total cost of your goods, plus the shipping cost and UK duty. You pay VAT on the full cost of getting your products into the UK, rather than the cost of buying them from the supplier.

If we are acting as your freight forwarder, we will let you know how much you need to pay, and you will simply pay this along with the shipping costs at the same time.

Will I be able to track my shipments?

Yes. Our freight forwarding clients have 24/7 access to their shipments, including tracking information, custom clearance documents, invoices, etc.

The integrated system automatically uploads your data to the web-tracking module. This way, sea freight shipments, documents, declarations, orders, security filing, inventories, receipts, and accounting information can be tracked without re-entering the data.

The system also stores essential shipment-related documentation in one place so you and our freight forwarding specialists can locate it quickly and reliably. The tracking function is easy to set up, maintain and control. You can place orders and shipments online and request rate quotations after a simple account setup. All related documentation is uploaded to the system so you can print invoices simply and efficiently.

Our employee is a BIFA Award Finalist!

Our employee is a BIFA Award Finalist!

We are over the moon to announce that one of our employees, Kelly, is a finalist for BIFA’s ‘Apprentice of the Year Award 2022'. There are only six Finalists...

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