Freight forwarding

International cargo, transported with ease

Whether you are dealing with international import and export freight forwarding for the first time or trying to find efficiencies in your current supply chain, our personal account managers pride themselves on offering valuable industry advice, with an international network across 42 countries, and a track record of delivering successful multimodal freight forwarding services for our partners.

We are proud to be one of the oldest freight forwarders in the UK. Having a freight forwarding department since before Felixstowe Container Port was even built, you can be sure we know the forwarding industry because we have been leading the way from the start.

Talk to us more about freight forwarding services

Sea freight

Freight forwarding by sea is by far the most common and cost-effective way to transport your goods internationally via ocean or short sea, we offer a complete service including FCL, LCL, reefer, RoRo and dry bulk.

Let our team of experts guide the way and find the most suitable and cost-efficient route for your cargo needs.

Air freight

Do you need the safest, fastest method of transportation for your cargo, delivered on time and in perfect condition, but want an expert to help you decide on the best of the many airfreight options available? With help from your personal freight forwarding expert – you’ll soon be flying.

Road freight

Whether you need to get your containers from port to destination or are importing/exporting your cargo across Europe by road, we have a complete and flexible range of road freight forwarding solutions, with 26 of our own vehicles on the road daily, plus a large network of reliable transportation partners across Europe.


When you don’t have enough cargo to fill a container or a truck on its own, but you still want to get moving and reap the benefits of FCL or FTL logistics – sharing space is the answer. We can manage worldwide LCL (less than container load) and LTL (less than truckload) transport, and also have specialist departments in Turkey LCL and European Road Freight.


Need an expert to help you get your large-scale project off the ground? The expert freight forwarders in our project cargo department are well known for their track record of delivering successful end-to-end project management, tailored to your needs, with specialists in moving complex shipments and oversized cargo.

Other logistics services you may be interested in

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Customs Clearance

Warehousing & Distribution

Frequently asked questions

What are freight forwarders?

A freight forwarding company organises the movement of goods around the world on behalf of an organisation or individual. Sounds simple enough, in reality, though, getting goods from A to B can be a complicated process, so freight forwarders will simplify and streamline that process as much as possible, making international shipping a painless prospect.

Freight forwarders do not necessarily own the vessels that transport cargo. Freight companies that don’t own any vessels are known as non-vessel operating common carriers (NVOCC), but essentially the service is the same.

Freight forwarders work with various sea carriers, air carriers, rail carriers, road carriers and other services to transport goods, taking responsibility for the goods and dealing with issues of logistics and documentation. Freight forwarding companies often offer numerous additional services for a smooth and seamless process that can take goods right up to their final point of sale.

If you’ve got goods to move, we’ve got five good reasons to consider using a reputable freight forwarder, find out more in our blog: What is a freight forwarder and does your business need one?

Where does Good Logistics ship to?

As experienced international freight forwarders, we provide worldwide shipping and freight forwarding services all around the globe. Whether you’re importing to or exporting from the UK, we’ll make the process of moving goods simple and stress free, wherever you need to get goods to and from.

Does Good Logistics offer port centric logistics?

Yes, Good Logistics have warehouses at shipping and container ports in Hull, Felixstowe, Ipswich and Liverpool, plus a facility at Heathrow Airport dedicated to air freight logistics. Our warehouse facilities work together with our freight forwarding department to provide a complete port-centric solution for your business.

Our Felixstowe warehouse is perfectly placed to handle freight arriving at the UK’s largest container port and is ideally situated for the swift transfer of goods from quayside to rack. Our convenient location also means that customers can save money by avoiding expensive quay rent and demurrage charges.

Rather than incurring additional charges to bring containers to inland depots, our port centric solution allows customers to benefit from reduced costs, a more efficient supply chain as a result of shorter lead times, reduced carbon footprint and cost-effective logistics and distribution.

Our Felixstowe warehouse is BRC accredited and offers a range of services including storage and distribution, pick & pack, container loading & unloading. Operating the industry leading CHESS Empircia IT system, which offers automated, real-time task management, and accurate, reliable stock and inventory control across multiple sites, customers can be confident their goods are in safe hands and organised by an industry-leading system that offers complete control and traceability of stock within the business.

Can you offer customs clearance?

Yes, at Good Logistics, as well as handling your freight forwarding operations, our experienced teams can handle the completion of export and import customs formalities (NES customs entry, intrastat, CFSP Messaging) at all main UK ports. Our specialist teams of freight forwarders and in-house customs experts work together to make sure your consignment gets through the process as quickly as possible. We also offer advice on importation, taxation and clearance procedures, helping to ensure that your consignments clear customs swiftly and efficiently.

We are AEO (Authorised Economic Operator) accredited, which means our customers can be certain their cargo is in safe hands. That is because consignments handled by AEOs are fast-tracked through customs controls, and when AEO consignments are selected by customs for examination or inspection they receive priority over non-AEOs, making the whole shipping process run more smoothly and efficiently.

Will I have to pay duty and tax when importing goods from outside the EU?

You have to pay duties and taxes to UK Customs when you buy goods from outside the EU, once paid, your shipment will be released into the UK.

The amount of UK Duty you are required to pay depends on the declared value of the goods and the type of product you are importing. You can check the online tariff, This can be quite time-consuming, so if you need advice from a freight forwarding expert, give us a quick call, and we’ll be able to advise you.

When buying goods from outside the EU, the VAT due is calculated on the total cost of your goods, plus the shipping cost and UK duty. You pay VAT on the full cost of getting your products into the UK, rather than the cost to buy them from the supplier.

If we’re acting as your freight forwarders, we’ll let you know how much you need to pay and you’ll simply pay this along with the shipping costs at the same time.

Will I be able to track my shipments?

Yes. Our freight forwarding clients have 24/7 access to their shipments including tracking information, custom clearance documents and invoices etc.

The integrated system automatically uploads your data to the web tracking module so sea freight shipments, documents, declarations, orders, security filing, inventory, receipts, and accounting information can be tracked without re-entering data.

It stores important shipment-related documentation in one place so it can be located quickly and reliably. The tracking function is easy to set up, maintain, and control. You can place orders and shipments online and request rate quotations after a simple account setup. All related documentation is uploaded to the system, so you can print invoices simply and efficiently.